BIX – Privacy Policy

BIX.rw (“we”, “our”, “us”) is a Rwandan business listing platform designed to help users discover businesses, services, and opportunities across Rwanda. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

By accessing or using BIX.rw, you agree to the practices described in this Privacy Policy.

1. Information We Collect
1.1 Information You Provide
– Account information: name, email address, phone number.
– Business listings: business name, category, address, website, social media links, contact details, and related content.
– Communication data: messages sent through contact forms, customer support, or feedback channels.

1.2 Information We Collect Automatically
– Device and usage data: IP address, browser type, device type, operating system.
– Cookies and tracking technologies.
– Location data (with consent).

1.3 Third-Party Information
– Payment providers
– Analytics tools
– Connected social media accounts

2. How We Use Your Information
– Operate and improve the platform
– Display business listings
– Provide customer support
– Personalize search results
– Communicate updates and promotional content
– Analyze platform usage
– Detect and prevent fraud

3. How We Share Your Information
– Service providers (hosting, analytics, email)
– Payment processors
– Law enforcement (when required)
– Public users (for published listings)

We do not sell personal data.

4. Data Security
We implement industry-standard security measures including encryption, secure hosting, and access controls.

5. Your Rights
Under Rwanda’s Data Protection Law, you may request:
– Access
– Correction
– Deletion
– Restriction
– Withdrawal of consent

Contact: support@bix.rw

6. Data Retention
We retain information only as long as needed for legal or operational reasons.

7. Children’s Privacy
We do not knowingly collect data from children under 16.

8. Third-Party Links
We are not responsible for external websites.

9. Changes to This Policy
We may update this policy from time to time.

10. Contact
support@bix.rw | www.bix.rw